Leading healthy and productive post-pandemic workplaces

Dr Caroline Rook & Dr Can Ererdi

What is a resilient team? What does team resilience look like in a healthy and productive post-pandemic organization? How can we be resilient as a team when we are not together as we used to be?

These are the questions that the second webinar of the of the Henley Centre for Leadership Leading Healthy and Productive Post-Pandemic Workplaces Series explored.  Dr Caroline Rook and Dr Ana Graça delved into the concept of team resilience, with the aim of uncovering questions and assumptions that allow us to meaningfully engage in better practice for healthy and productive post-pandemic workplaces.

What is team resilience?

The essence of resilience in teams is the ability to deal with ongoing challenges, especially in a context where there is rapid change. Relating this to the post-pandemic workplace, the main question then becomes, “How can we be resilient as a team when we are not together as we used to be?”. Before we can answer this question, we need to answer another one: “How do we know a team is being effective?”. Dr Ana Graça argues that more time and resources are spent on action-oriented outcomes such as performance and goal achievement, with less time and resources on feeling oriented outcomes. Even less time and resources are spent on learning-oriented outcomes such as adaptation, but they are so important in challenging times such as crisis.